Privacy Statement
County Property Searches is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the County Property Searches Web site and governs data collection and usage. By using the County Property Searches website, you consent to the data practices described in this statement.
Collection of your Personal Information
County Property Searches collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. County Property Searches also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by County Property Searches . This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by County Property Searches for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the County Property Searches Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through County Property Searches public message boards, this information may be collected and used by others. Note: County Property Searches does not read any of your private online communications.
County Property Searches encourages you to review the privacy statements of Web sites you choose to link to from County Property Searches so that you can understand how those Web sites collect, use and share your information. County Property Searches is not responsible for the privacy statements or other content on Web sites outside of the County Property Searches and County Property Searches family of Web sites.
Use of your Personal Information
County Property Searches collects and uses your personal information to operate the County Property Searches Web site and deliver the services you have requested. County Property Searches also uses your personally identifiable information to inform you of other products or services available from County Property Searches and its affiliates. County Property Searches may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
County Property Searches does not sell, rent or lease its customer lists to third parties. County Property Searches may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, County Property Searches may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to County Property Searches , and they are required to maintain the confidentiality of your information.
County Property Searches does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
County Property Searches keeps track of the Web sites and pages our customers visit within County Property Searches , in order to determine what County Property Searches services are the most popular. This data is used to deliver customized content and advertising within County Property Searches to customers whose behavior indicates that they are interested in a particular subject area.
County Property Searches Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on County Property Searches or the site; (b) protect and defend the rights or property of County Property Searches ; and, (c) act under exigent circumstances to protect the personal safety of users of County Property Searches , or the public.
Use of Cookies
The County Property Searches Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize County Property Searches pages, or register with County Property Searches site or services, a cookie helps County Property Searches to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same County Property Searches Web site, the information you previously provided can be retrieved, so you can easily use the County Property Searches features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the County Property Searches services or Web sites you visit.
Security of your Personal Information
County Property Searches secures your personal information from unauthorized access, use or disclosure. County Property Searches secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
County Property Searches will occasionally update this Statement of Privacy to reflect company and customer feedback. County Property Searches encourages you to periodically review this Statement to be informed of how County Property Searches is protecting your information.
Contact Information
County Property Searches welcomes your comments regarding this Statement of Privacy. If you believe that County Property Searches has not adhered to this Statement, please contact County Property Searches at info@countypropertysearches.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.
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PRIVACY STATEMENT
This is the privacy statement of County Property Searches Ltd
County Property Searches Ltd is a Limited Liability Company registered in Scotland, having its registered office at First Floor Office Suite, 48 Scott Street, Perth, PH1 5EH.
This privacy statement explains how we collect and use personal information about you.
What personal information we collect:-
We may collect the following information about you:
- name and job title,
- contact information including email address,
- demographic information such as your address, postcode, preferences and interests,
- Information about how you use our website, products and services
- Details about payments to and from you and other details about services you purchase from us.
- Information obtained by providing our services to you
- What we learn about you from letters, emails and conversations between us
- Where we collect personal information from:-
- Directly from you
- Organisations or other businesses that introduce you to us, such as referrals from other
professional advisors and financial institutions - Credit reference agencies and fraud prevention agencies
- Publicly available resources, such as Companies House and Registers of Scotland
- Solicitors, intermediaries, expert witnesses, courts, adjudicators, arbiters and others that we
engage (or have engaged us) in connection with the products and services that we provide
to you - Information we gathered via meetings and functions.
- How we use your personal information:-
- Allow us to deliver the professional services that we have agreed to provide
- Check for conflict of interest in the provision of our service
- Provide you with a quote for our services
- Maintain records
- Communication by post, email or telephone
- Assist with queries you may have raised with one of our staff members, partners or
affiliates - Manage claims or complaints relating the services we have provided
- Facilitate internal and external auditing purposes
- Process financial transactions
- Verify identity where this is required
- Understand your needs and how they may be met
- Prevent and detect crime, fraud or corruption
- Run our business in an efficient and proper way. This includes managing financial administration, business capability, planning, communications, corporate governance and audit
- For corporate activity, such as a sale, transfer, merger or re-organisation of our business
- For marketing and business development activities, including seeking new business,
promoting our business and events management - Improve our services
- Analyse cookie and website usage data to keep improving our website and search
functionality - Allow us to customise the content of marketing material which is presented to you
based on your likely interests - Comply with applicable laws where we are obliged to retain and/or disclose certain
information - Periodically send promotional emails about new products, special offers or other
information which we think you may find interesting using the email address which you
have provided - Contact you for market research purposes. We may contact you by email, phone, fax or
mail. We may use the information to customise our website according to your interests
Who we share your personal information with:-
At times it is necessary for us to share your information with third parties. We only share your information with third parties who we are satisfied will handle your data securely and appropriately.
For the provision of professional services, we may share data with:
- Regulators and statutory bodies.
- Software providers who facilitate the operation of our systems
- Organisations in relation to claims (Professional Negligence Insurance brokers and insurers,
lawyers, Ombudsman), - Debt recovery service providers (Lawyers, Sheriff’s officers, Debt recovery agencies, Tracing
agents), - Anti-money laundering service providers
- The police and other law enforcement agencies
- Public information resources, such as Companies House and Registers of Scotland
- Credit reference agencies and fraud prevention agencies
- Counterparties to any transaction
- Other professional advisors and agents engaged by you
- Potential or actual purchasers of any part of our business or assets, or other third parties in
the context of a possible transfer or restructuring of our business
How long we retain your personal information:-
We will retain client files (and your personal information within them) for as long as required by law and for legal claims purposes. If you wish to know how long we may hold your particular personal
information as a record of a particular matter then please e-mail:- enquires@countypropertysearches.co.uk.
Using our website:-
When you use our website, we may collect the following information about you:
- name and job title,
- Contact information including email address,
- demographic information such as your address, postcode, preferences and interests,
- other information relevant to customer surveys and/or offers
- information about how you use our website, products and services
We use the information we collect from you for the following purposes: –
- To provide you with information you may ask for.
- To manage our relationship with you which will include notifying you about changes to our
privacy policy and our website terms and conditions. - To use data analytics to improve our website, products/services, marketing, customer
relationships and experiences
Automated decisions:-
We do not envisage taking any decisions about you based solely on automated processing (i.e. without human involvement), which have a legal or similarly significant effect on you.
If you choose not to give your personal information:-
- Where we need to collect personal information from you to meet our legal obligations – for example to carry out anti-money laundering checks – or under the terms of a contract we have with you and you fail to provide that data when requested, it may delay or prevent us from being able to perform the contract we have entered into with you and/or comply with our own legal obligations. In some cases, we may be unable to act for you or may have to withdraw from acting.
Your rights
Access to your information – You have the right to request a copy of the personal information about
you that we hold.
- Correcting your information – We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
- Deletion of your information – You have the right to ask us to delete personal information about you where:
- You consider that we no longer require the information for the purposes for which it was obtained.
- We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below.
- You have validly objected to our use of your personal information – see Objecting to how we may use your information below.
- Our use of your personal information is contrary to law or our other legal obligations.
Objecting to how we may use your information – You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
Restricting how we may use your information – In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information, but you don’t want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Transfer – if we process personal information that you provide to us on the basis of consent or because it is necessary for the performance of a contract to which you are party, and in either case that processing is carried out by automated means, then you have the right to have that personal information transmitted to you in a machine readable format. Where technically feasible, you also have the right to have that personal information transmitted directly to another controller.
Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time, and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.
Changes to our privacy statement
We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained from Ross Lornie & Co Ltd Suite 8, 2 Commercial Street, Edinburgh EH6 6JA
This privacy statement was last updated on 11 June 2018.
Contact information and further advice
If you have any questions that are not covered in this Privacy Notice please contact us at: enquiries@countypropertysearches.co.uk or by writing to Privacy Officer, First Floor Office Suite, 48 Scott Street, Perth, PH1 5EH.
Complaints
We seek to resolve directly all complaints about how we handle personal information, but you also have the right to lodge a complaint with the Information Commissioner’s Office, whose contact details are as follows:
Information Commissioner’s, Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone – 0303 123 1113 (local rate) or 01625 545 745 Website – https://ico.org.uk/concerns
